Every garment carries a set of five symbols that tell you exactly how to wash, dry and press it. Learn them once and you'll ruin far fewer jumpers.
The tub: washing
A tub with a number is the maximum water temperature. One line underneath means a gentler synthetic cycle, two lines means a wool or delicates cycle, and a hand in the tub means hand-wash only. A crossed-out tub means don't wash it at all.
The triangle and square: bleaching and drying
An empty triangle means any bleach is fine; two diagonal lines mean oxygen-based bleach only. A square with a circle inside is about tumble drying, with dots showing heat. A square with a horizontal line means dry flat, which is essential for knitwear.
The iron and circle: pressing and professional care
Dots in the iron show the safe temperature, from one dot for synthetics to three for cotton and linen. A circle is for professional cleaning: a letter P or F tells the dry cleaner which solvent to use, and a W means professional wet cleaning.
When labels are missing
If a label has been cut out or faded, bring the item to us. We'll test an inside seam for colour fastness and shrinkage before choosing a cleaning method, and note it on your account for next time.
Written by
Sofia Romero
Customer Experience Lead
Looks after every booking, query and special request, and runs our customer care team.
