Report · GEN-01
Service report: Riverside Animal Hospital
Rev. A
- Subject
- Consultations & health checks
- Prepared by
- Riverside Animal Hospital
- Section
- General practice
- Status
- Verified
1.Summary
Whether your pet is off their food, limping or just due a check, a consultation starts with listening. Your vet examines your pet from nose to tail, explains what they find and talks through the options, with costs, before anything is done.
2.Procedure
- 2.1Book online, in the app or by phone; tell us a little about your pet
- 2.2A calm, unhurried consultation with your vet or nurse
- 2.3A clear plan and written estimate before any treatment
- 2.4Follow-up by phone or a recheck appointment, as needed
3.Findings
| # | Result | Status |
|---|---|---|
| 3.1 | 15-minute appointments, never rushed | Pass |
| 3.2 | Full nose-to-tail examination | Pass |
| 3.3 | Written estimate before any tests or treatment | Pass |
| 3.4 | Same-day appointments for poorly pets | Pass |
| 3.5 | Video consults for follow-ups and minor worries | Pass |
4.Notes & limitations
- 4.1Bring any medication your pet is on
- 4.2Cats travel best in a covered carrier with a familiar blanket
- 4.3Health plan members get unlimited consultations
Riverside Animal Hospital
Signed on behalf of our vets & nurses