Great value, no small print.

8 answers

• 01Getting startedHow do I switch from my current accountant?

  Tell us and we'll do the rest. We send a professional clearance letter to your old accountant, collect your records and set up your software. Most switches take under two weeks and you don't need to have an awkward conversation.

• 02Getting startedIs the first consultation really free?

  Yes. The first 45-minute meeting, in person or on video, costs nothing and comes with no obligation. You'll leave with a fixed quote and at least one useful idea.

• 03FeesAre your fees fixed?

  Yes. You pay one monthly fee agreed upfront, with no charge for phone calls or emails. If your needs change, we agree any new fee with you before doing the work.

• 04FeesHow are financial planning fees charged?

  Planning work is charged as a fixed fee confirmed in writing before we start. Ongoing advice is either a fixed annual fee or a small percentage of assets we look after, and we'll explain both options.

• 05TaxWhen is the Self Assessment deadline?

  Online returns for the previous tax year are due by 31 January, along with any tax owed. We ask clients to send documents by the end of October so there's time to plan.

• 06TaxDo I need to register for VAT?

  You must register once your taxable turnover in any rolling 12 months goes over the VAT threshold. Some businesses benefit from registering voluntarily earlier, and we'll tell you if that applies to you.

• 07SoftwareWhich accounting software do you use?

  We work with all the major cloud packages and recommend one based on your business. Software subscriptions are included in our Limited Company and Growth plans.

• 08RegulationIs Glasswall Partners regulated?

  Glasswall Partners is a firm of ICAEW chartered accountants. Our financial planning service is authorised and regulated by the Financial Conduct Authority, and our planners hold Chartered status.