Founding Director
Eleanor Grant
Has sold homes in Bath for 18 years and still values every property personally.
Talk to EleanorAbout Hearth & Key
Built around our clients.
The people, principles and story behind Hearth & Key.
Founding Director
Hearth & Key
A word from our founder
Everyone deserves our full attention, every time.
Has sold homes in Bath for 18 years and still values every property personally. At Hearth & Key I want every one of our clients to feel looked after, whether it's their first visit or their fiftieth.
Eleanor Grant
Founding Director
- Client money protected
- Independent redress scheme
- 4.9★ from 640+ reviews
- Sold 11 days faster than local average
Mission & values
Our mission is simple: be the easiest yes for everyone in Bath.
Independent and locally run. We answer to our clients, not to shareholders.
Eleanor GrantFounding Director- 01
People first
We take the time to listen. Every conversation starts with you, not a ticket number.
- 02
Real expertise
Our agents are experienced, properly trained and genuinely good at what they do.
- 03
Rooted in Bath
Local partners, local suppliers and a lot of local clients. We're proud to be part of Bath.
- 04
Easy to reach
Call, message or drop in. Quick, clear answers without the runaround.
- 05
Honest advice
If something isn't right for you, we'll say so, even when it means less business for us.
- 06
Privacy, always
Your details stay private and secure. We never sell or share your data.
Trusted in Bath
Numbers we're quietly proud of.
Real numbers from Hearth & Key, updated every month.
Average time to sale agreed0 daysAnd counting
Of asking price achieved0%Up this year
Homes under management0++18% year on year
From 640+ client reviews0★Every month
Meet the team
The people behind Hearth & Key.
Experienced agents who know Bath, take the time to listen and get the details right.
Sales Manager
Callum Reid
Leads our sales team and negotiates every offer on our Premium listings.
Talk to Callum
Head of Lettings
Samira Okafor
Looks after 400+ managed homes and keeps every landlord fully compliant.
Talk to Samira
Senior Negotiator
Jonah Whitfield
Runs most of our weekend viewings and knows every school catchment by heart.
Talk to Jonah
Sales Progressor
Hannah Clarke
Chases solicitors so you don't have to, from offer to completion.
Talk to HannahReviews
Loved by clients across Bath.
Hundreds of five-star reviews and counting. Here's what clients say about Hearth & Key.
Google
“Hearth & Key valued our house honestly, had six viewings in the first weekend and we accepted an offer over asking within ten days. The weekly updates through to completion made all the difference.”
C
Charlotte B.
Sold in Bath
Google
“I've used three agents over the years and this is the first time I haven't had to chase anything. Rent arrives on time, repairs are handled and I get a clear statement every month.”
M
Marcus T.
Landlord, 4 properties
Trustpilot
“As first-time buyers we had a hundred questions and the team answered every one. They recommended a mortgage broker who got us a better rate than our bank.”
A
Aisha N.
First-time buyer
Google
“Selling our family home of 30 years was emotional. Our agent was patient, kind and got us a buyer who loved the house as much as we did.”
D
David & Ruth K.
Downsized in Bath
Google
“Viewed on Tuesday, referenced by Friday, moved in the following week. When the boiler failed in January it was fixed within a day.”
T
Tom H.
Tenant
Trustpilot
“They sold our flat and found us a house through an off-market listing before it hit the portals. Genuinely local knowledge you can't get online.”
P
Priya S.
Sold & bought
Next step
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