Quick answers to the questions we hear most.
FAQ
Quick answers about our treatments, pricing and booking at Gloss & Co. Can't find yours? Just ask.
Book online 24/7, call us on 020 7946 0321 or pop into the Birmingham salon. New clients receive 20% off their first treatment.
We ask for 48 hours' notice to cancel or move an appointment. Late cancellations and no-shows may be charged 50% of the treatment price.
Colour services over £150, bridal bookings and appointments over two hours require a 25% deposit, which comes off your final bill.
Yes, for any colour, tint, lash lift or brow lamination. Pop in at least 48 hours before; it takes five minutes and is free.
Every product we use and sell is vegan and cruelty-free certified, including colour, skincare and nail polish.
Many treatments are suitable, including pregnancy massage after the first trimester. Let us know when booking and we'll recommend safe options.
Memberships are a monthly direct debit with a three-month minimum. Unused treatments roll over for one month, and you can pause for holidays.
Yes, buy e-gift cards online for any amount or treatment. They're valid for 12 months and can be used on retail too.
Something else? Call us on 020 7946 0321
Opening hours
Drop by any time we're open, or send a message and we'll reply within one working day.
Public holidays: hours may vary. Check our Google listing or call ahead.
Response time: messages sent while we're closed get a reply within one working day.
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27 Orchard Row