FAQ

On file · 6670

Questions, answered.

Everything you need to know before you get started.

Attached: 1 photo · Leeds

Q.01 · MOT

When is my car's first MOT due?

Three years after it was first registered, then every year after that. You can have the MOT up to a month (minus a day) before it's due and keep the same renewal date.

Q.02 · MOT

What happens if my car fails?

We'll show you exactly what failed, with photos, and give you a fixed quote. If we do the repair and retest within 10 working days, the retest is free. Cars with dangerous defects shouldn't be driven away.

Q.03 · Servicing

Will servicing with you affect my manufacturer warranty?

No. Under block exemption rules you can have your car serviced anywhere, as long as the work follows the manufacturer's schedule and uses parts of matching quality. We do both and stamp your book or update the digital record.

Q.04 · Servicing

What's the difference between an MOT and a service?

An MOT is a legal safety and emissions check at a point in time. A service is maintenance: changing oil, filters and fluids and checking wear to keep the car reliable. They're often done together.

Q.05 · Pricing

Will you do any work without asking me?

Never. If we find something during a service or MOT, we'll call or text with photos and a price. Nothing extra is done until you've approved it.

Q.06 · Pricing

Do you offer payment plans?

Yes. Our monthly service plans spread the cost of your MOT and servicing, and larger repairs over £300 can be split into interest-free payments, subject to status.

Q.07 · Booking

Do you offer courtesy cars or collection?

We have courtesy cars for longer jobs (book ahead), and offer free collection and delivery within 5 miles of the garage. We can also drop you at work or the station anywhere in Leeds.

Q.08 · Booking

Can I drop my car off early or after hours?

Yes. Our secure key safe is available 24/7. Book online, park in a marked bay and pop your key in the safe with your registration on the envelope.

Q.09 · EV & hybrid

Do you work on electric and hybrid cars?

Yes. Our technicians hold IMI Level 3 and 4 electric vehicle qualifications and we have a dedicated EV bay with high-voltage safety equipment.

Q.10 · Warranty

Is your work guaranteed?

All parts and labour are covered by a 12-month, unlimited-mileage warranty. Paintwork repairs carry a lifetime guarantee for as long as you own the car.

Get started

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Tell us what you need and our technicians will take it from there. It's quick, there's no obligation and we reply the same day.

Open today 7:30am – 6:00pm
DVSA-approved MOT centre
IMI-qualified technicians