Questions, answered.

One of our clients

How far ahead should I book?

Imogen Hart · Founder & Lead Photographer

Portrait and family sessions usually book up three to four weeks ahead, and Saturdays sooner. Newborn sessions should be reserved during pregnancy so we can hold a place around your due date.

One of our clients

Do I need to pay a deposit?

Owen Price · Commercial & Headshot Photographer

A £50 session fee secures your date and is part of the session price. It's transferable if you need to move your session with 48 hours' notice.

One of our clients

What should we wear?

Priya Shah · Product & Food Photographer

Solid colours and soft textures work best; avoid big logos and neon. Coordinate rather than match, and bring a couple of options. We'll send a style guide with ideas when you book.

One of our clients

What if my children won't cooperate?

Callum Reid · Location & Couples Photographer

They rarely do at first, and that's fine. We build breaks into every family session, use games rather than poses, and the best photos often come when everyone stops trying.

One of our clients

Is newborn photography safe?

Hannah Vale · Retoucher & Print Manager

Yes. Our newborn photographer is safety trained, every pose is supported, composite shots are made from separate safe frames, and the session is always led by your baby's needs.

One of our clients

When will I get my photos?

Aisha Bello · Studio Manager

Portrait clients choose favourites at a viewing about a week after the shoot, with retouched images delivered within two weeks. Commercial galleries arrive within five working days.

One of our clients

Do I get all the photos?

Imogen Hart · Founder & Lead Photographer

Every package includes a set number of retouched images, and you can add individual images or the full gallery at your viewing. We don't send unedited files.

One of our clients

Can we use the images for marketing?

Owen Price · Commercial & Headshot Photographer

Commercial shoots include a licence for web, social and print marketing. Portrait sessions include a personal-use licence; ask us if you'd like to use them for your business.

One of our clients

Can I hire the studio for video or podcasts?

Priya Shah · Product & Food Photographer

Yes. The studio is soundproofed, has continuous LED lighting and plenty of power. Tell us your set-up when you book and we'll have it ready.