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• ?Q.01JoiningAre you taking on new NHS patients? Tap to flipA.01Yes, we currently have NHS places for children and a limited number for adults. Call reception or register online and we'll offer you a first check-up, usually within three weeks. If adult places fill up, we'll add you to the waiting list and keep you updated. Tap to flip back
• ?Q.02JoiningWhat's the difference between NHS and private treatment? Tap to flipA.02NHS treatment covers everything clinically necessary to keep your mouth healthy, at fixed national band prices. Private treatment adds cosmetic options, longer appointments and premium materials. Many patients mix the two, and we'll always tell you which is which before you start. Tap to flip back
• ?Q.03AppointmentsWhat should I do in a dental emergency? Tap to flipA.03Call us as soon as we open at 8am. We keep same-day slots for toothache, swelling, broken teeth and lost crowns. Out of hours, ring NHS 111. If you have swelling that affects breathing or swallowing, go to A&E. Tap to flip back
• ?Q.04AppointmentsI'm really nervous. Can you help? Tap to flipA.04Absolutely; around one in three of our patients tells us they're anxious. Tell us when you book and we'll give you a longer appointment, explain every step, agree a stop signal and go at your pace. Sedation is available for longer treatments. Tap to flip back
• ?Q.05AppointmentsHow often do I need a check-up? Tap to flipA.05It depends on your mouth. NICE guidance suggests anywhere from every 3 months to every 2 years for adults, and up to every year for children. Your dentist will set a recall interval based on your risk of decay and gum disease. Tap to flip back
• ?Q.06Fees & paymentDo you offer finance for private treatment? Tap to flipA.06Yes. Treatments over £500 can be spread over 6 or 12 months at 0% APR, subject to status. Longer terms are available for implants and orthodontics. We'll give you a written quote before you decide. Tap to flip back
• ?Q.07Fees & paymentWho gets free NHS dental treatment? Tap to flipA.07Under-18s, under-19s in full-time education, pregnant women and those who've had a baby in the last 12 months, and people receiving certain benefits. Bring proof of exemption to your appointment. Tap to flip back
• ?Q.08TreatmentsIs teeth whitening safe? Tap to flipA.08Yes, when it's done by a dentist. UK law only allows dentists to provide whitening with effective-strength gels, after an examination. Beauty salon and online kits are often illegal or ineffective, and can damage gums. Tap to flip back
• ?Q.09TreatmentsCan my child have braces on the NHS? Tap to flipA.09Under-18s can have NHS braces if their teeth meet the clinical need threshold on a scale called IOTN. Our dentist will assess your child from around age 11–12 and refer them if they qualify, or discuss private options if not. Tap to flip back

Still wondering? Call us on 0117 496 0732