Q.01 · Getting started
Is the first conversation free?
Yes. New clients get a free 30-minute call to explain the issue and hear your options. If you instruct us, we'll confirm costs in writing before any chargeable work starts.
Chapter 4 · Plans & prices
Everything included is listed — what you see is what you pay.
Plans
One card, every plan. Turn the dial and watch what's included change, so you only pay for what you need.
Plan 2 of 3
Most popularMirror wills and LPAs for couples, in one package.
Why Mercer & Hale
Hover or tap through what makes Mercer & Hale different, from the first hello to the finished result.
01 / 05
Clear quotes for most private client work, and stage-by-stage budgets for everything else.
02 / 05
We explain your options without jargon so you can make decisions with confidence.
03 / 05
One lawyer who knows your matter, supported by a team who can step in when needed.
04 / 05
A secure client portal for documents, milestones and messages, available around the clock.
05 / 05
Authorised by the SRA and accredited with the Lexcel quality mark for practice management.
FAQ
Jump straight to a question, or read on. Every answer comes from the Mercer & Hale team.
Not listed? Call 0113 496 0742
Q.01 · Getting started
Yes. New clients get a free 30-minute call to explain the issue and hear your options. If you instruct us, we'll confirm costs in writing before any chargeable work starts.
Q.02 · Getting started
Absolutely. Most meetings take place by video, but you're welcome to visit our York office. Home visits are available for wills and LPAs.
Q.03 · Fees
We offer fixed fees for conveyancing, wills, LPAs, probate, uncontested divorce and settlement agreements. For disputes, we agree a budget for each stage so there are no surprises.
Q.04 · Fees
We don't hold a legal aid contract, but we can point you to firms that do. We also explain any funding options, such as legal expenses insurance, that might cover your case.
Q.05 · Property
Most purchases complete in 8 to 12 weeks. Longer chains, leasehold properties and slow search results can extend this, and we'll warn you early if we see a delay coming.
Q.06 · Wills & estates
We store original wills free of charge in our secure deeds facility and record them on a national will register so your executors can find them.
Q.07 · Disputes
Yes, and some are very short. Employment claims usually need to be started within three months, and most contract claims within six years. Please contact us as soon as possible.
Q.08 · Getting started
No. Our guides are general information only. Every situation is different, so speak to one of our solicitors before acting on anything you read here.
Get advice
Ready when you are. Tell us what you need and our solicitors will take it from there, usually the same day.