Q.01 · Getting started
How long is the free trial?
Every paid plan comes with a 14-day free trial with all features unlocked. No credit card is needed, and you'll drop to the Free plan automatically if you don't upgrade.
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Q.01 · Getting started
Every paid plan comes with a 14-day free trial with all features unlocked. No credit card is needed, and you'll drop to the Free plan automatically if you don't upgrade.
Q.02 · Getting started
Yes. Statusbird imports from CSV and most popular project tools in a few clicks, including tasks, assignees, comments and attachments. Business plans get a guided migration.
Q.03 · Billing
Paid plans are billed per member, monthly or annually. Annual billing saves around 20%. Guests and viewers are always free.
Q.04 · Billing
You can upgrade, downgrade or cancel from your billing settings at any time. Upgrades are prorated and your data stays put if you move to Free.
Q.05 · Security
We are SOC 2 Type II certified, encrypt data in transit and at rest, and run annual third-party penetration tests. Our trust centre has our full security documentation.
Q.06 · Security
By default in the EU or US, depending on where you sign up. Enterprise customers can choose EU, US or Australian data residency.
Q.07 · Product
No. Your workspace data is never used to train models, and AI features respect the same permissions as the rest of your workspace.
Q.08 · Product
Yes. Registered nonprofits and accredited schools get 50% off any paid plan. Contact our team with proof of status to apply.