4.9★ guest ratingInês Carvalho
General Manager
Inês opened The Wren in 2019 after fifteen years running hotels across Europe. She still greets as many guests at the door as she can.
People
The faces behind The Wren.
Experienced, approachable and always happy to help.
Rua das Flores 27, Edinburgh
Meet the team
The people behind The Wren.
Experienced hosts who know Edinburgh, take the time to listen and get the details right.
4.9★ guest rating
4.9★ guest ratingTomás Ribeiro
Co-founder & Head Host
Born and raised in Edinburgh, Tomás led the restoration of the house and now trains every host in the art of a great recommendation.
4.9★ guest ratingRui Matos
Head Chef
Rui cooked in restaurants in Paris and San Sebastián before coming home to run our kitchen, breakfast and private dinners.
4.9★ guest ratingClara Mendes
Events & Weddings Lead
Clara has planned more than a hundred weddings and retreats, and is famous for her flawless rain plans.
4.9★ guest ratingLeonor Silva
Spa Director
A trained physiotherapist and massage therapist, Leonor designed our signature ritual and every treatment on the spa menu.
4.9★ guest ratingAndré Costa
Guest Experience Host
André leads our Old Town Walks and knows exactly which café in Edinburgh serves the best pastry at any time of day.
Mission & values
Our mission is simple: be the easiest yes for everyone in Edinburgh.
Independent and locally run. We answer to our guests, not to shareholders.
Inês CarvalhoGeneral Manager- 01
People first
We take the time to listen. Every conversation starts with you, not a ticket number.
- 02
Real expertise
Our hosts are experienced, properly trained and genuinely good at what they do.
- 03
Rooted in Edinburgh
Local partners, local suppliers and a lot of local guests. We're proud to be part of Edinburgh.
- 04
Easy to reach
Call, message or drop in. Quick, clear answers without the runaround.
- 05
Honest advice
If something isn't right for you, we'll say so, even when it means less business for us.
- 06
Privacy, always
Your details stay private and secure. We never sell or share your data.
Rated a great place to workCareers
Good people, great work.
At The Wren you'll have the time to do things properly: real conversations with guests, protected training time and a team that has each other's backs.
Funded training & courses
Matched pension
28 days holiday + birthday off
Staff discount
Open roles
4 positionsSend us your CV
No suitable role right now? We’ll keep you in mind.
Next step
Let's get you sorted.
Tell us what you need and our hosts will take it from there. It's quick, there's no obligation and we reply the same day.