People
The faces behind Casa Alma.
Experienced, approachable and always happy to help.
Meet the team
The people behind Casa Alma.
Experienced hosts who know Lisbon, take the time to listen and get the details right.
Inês CarvalhoGeneral Manager
Tomás RibeiroCo-founder & Head Host
Rui MatosHead Chef
Clara MendesEvents & Weddings Lead
Leonor SilvaSpa Director
André CostaGuest Experience Host
Mission & values
Service that feels personal again.
Everything we do at Casa Alma comes back to six simple promises we make to all of our guests.
People first
We take the time to listen. Every conversation starts with you, not a ticket number.
Real expertise
Our hosts are experienced, properly trained and genuinely good at what they do.
Rooted in Lisbon
Local partners, local suppliers and a lot of local guests. We're proud to be part of Lisbon.
Easy to reach
Call, message or drop in. Quick, clear answers without the runaround.
Honest advice
If something isn't right for you, we'll say so, even when it means less business for us.
Privacy, always
Your details stay private and secure. We never sell or share your data.
Rated a great place to workCareers
Good people, great work.
At Casa Alma you'll have the time to do things properly: real conversations with guests, protected training time and a team that has each other's backs.
Open roles
4 positionsSend us your CV
No suitable role right now? We’ll keep you in mind.
Get started
Ready when you are. Book a stay today.
Tell us what you need and our hosts will take it from there. It's quick, there's no obligation and we reply the same day.
- Best rate, booked direct
- Hosts, not just staff
- Sleep comes first
- Breakfast until 11
- A spa beneath the house
- Lighter footprint