NewNow booking projects for Q1 2027 · Free 45-minute strategy call
Get in touchFAQ
Questions, answered.
Everything you need to know before you get started.
FAQ
Questions we hear every day.
Quick answers about our services, pricing and booking at Brightside Agency. Can't find yours? Just ask.
Real people, real answers
Still have questions?
Our team is happy to help by phone or email. We reply within one working day.
How do projects usually start?
With a free 45-minute call. If there's a fit, we send a short proposal with scope, timeline and a fixed price within a week.
Who will I actually work with?
Senior people only. Your project lead, designers and developers are the same faces from kickoff to launch. Brightside Agency doesn't hand work off to juniors after the pitch.
Do you work with clients outside Amsterdam?
Yes. About two thirds of our clients are remote. We run workshops over video and travel for key sessions when it helps.
Do you charge fixed prices or hourly?
Most projects are fixed price, agreed up front. Retainers and growth work are billed monthly. We'll never surprise you with an invoice.
What's your minimum budget?
Our Sprint starts at $9,500. Full brand or website projects typically range from $24,000 to $120,000 depending on scope.
How long does a website take?
Most marketing sites take 8–12 weeks from kickoff to launch. E-commerce and complex builds run 10–16 weeks.
Can my team update the site after launch?
Absolutely. We build on a friendly CMS, train your team and leave a short video library so new starters can learn it too.
Do you offer support after launch?
Every project includes 30 days of hypercare. After that, our care plans cover updates, monitoring and a monthly bank of hours.
Response time
We reply within one working day
Get in touch
We're here to help.
Drop by, call or send a message. The Brightside Agency team is happy to help, and we reply within one working day.
Get started
Ready when you are. Get in touch today.
Tell us what you need and our people will take it from there. It's quick, there's no obligation and we reply the same day.
- Senior team, start to finish
- Fixed prices
- Strategy first
- Built to perform
- Weekly demos
- Here after launch