Support
Premium support
Add-ons
A named success manager, 1-hour response times and tailored training.
Quick facts
- Who it's for
- Teams of 50+
- Price
- From $500 / mo
- Type
- Add-ons
Overview
Premium support, explained.
Premium support pairs you with a named customer success manager who knows your setup. Get priority responses around the clock, quarterly workspace reviews and live training for new starters.
What's included
- Named customer success manager
- 1-hour response for urgent issues
- Quarterly workspace health reviews
- Live training sessions
- Migration assistance
How it works
- 01Kick-off call to understand your goals
- 02Workspace audit and rollout plan
- 03Training for admins and teams
- 04Ongoing reviews every quarter
Good to know
- Included on Enterprise plans over 250 seats
Support
From $500 / mo
- For
- Teams of 50+
- Type
- Add-ons
Not sure it's right for you? Talk to our people, no obligation.
How it works
Getting started is simple.
Here's what to expect when you choose Brightloop, from first hello to the finished result.
- 01
Kick-off call to understand your goals
- 02
Workspace audit and rollout plan
- 03
Training for admins and teams
- 04
Ongoing reviews every quarter
Keep exploring
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Next step
Let's get you sorted.
Tell us what you need and our people will take it from there. It's quick, there's no obligation and we reply the same day.