How can we help?

One of our drivers

When is my car's first MOT due?

Gary Whitlock · Owner & Master Technician

Three years after it was first registered, then every year after that. You can have the MOT up to a month (minus a day) before it's due and keep the same renewal date.

One of our drivers

What happens if my car fails?

Priya Shah · Workshop Manager & MOT Tester

We'll show you exactly what failed, with photos, and give you a fixed quote. If we do the repair and retest within 10 working days, the retest is free. Cars with dangerous defects shouldn't be driven away.

One of our drivers

Will servicing with you affect my manufacturer warranty?

Tom Brennan · EV & Hybrid Technician

No. Under block exemption rules you can have your car serviced anywhere, as long as the work follows the manufacturer's schedule and uses parts of matching quality. We do both and stamp your book or update the digital record.

One of our drivers

What's the difference between an MOT and a service?

Luis Moreno · Senior Technician

An MOT is a legal safety and emissions check at a point in time. A service is maintenance: changing oil, filters and fluids and checking wear to keep the car reliable. They're often done together.

One of our drivers

Will you do any work without asking me?

Jordan Ellis · Apprentice Technician

Never. If we find something during a service or MOT, we'll call or text with photos and a price. Nothing extra is done until you've approved it.

One of our drivers

Do you offer payment plans?

Gary Whitlock · Owner & Master Technician

Yes. Our monthly service plans spread the cost of your MOT and servicing, and larger repairs over £300 can be split into interest-free payments, subject to status.

One of our drivers

Do you offer courtesy cars or collection?

Priya Shah · Workshop Manager & MOT Tester

We have courtesy cars for longer jobs (book ahead), and offer free collection and delivery within 5 miles of the garage. We can also drop you at work or the station anywhere in Bristol.

One of our drivers

Can I drop my car off early or after hours?

Tom Brennan · EV & Hybrid Technician

Yes. Our secure key safe is available 24/7. Book online, park in a marked bay and pop your key in the safe with your registration on the envelope.

One of our drivers

Do you work on electric and hybrid cars?

Luis Moreno · Senior Technician

Yes. Our technicians hold IMI Level 3 and 4 electric vehicle qualifications and we have a dedicated EV bay with high-voltage safety equipment.

One of our drivers

Is your work guaranteed?

Jordan Ellis · Apprentice Technician

All parts and labour are covered by a 12-month, unlimited-mileage warranty. Paintwork repairs carry a lifetime guarantee for as long as you own the car.