Help centre

How can we help?

Quick answers to the questions we hear most.

01423 496 0815 Mon – Fri · 9:00am – 6:00pm
600+ events deliveredTrusted by clients in Manchester

Help centre

Ask us anything.

Start typing and the answers find you. Everything clients ask Hartwell Event Co. most, in one place.

9 answers

  • Weddings

    How far ahead should we book a planner?

    For full planning, 12 to 18 months before the wedding gives the best choice of venues and suppliers. Partial planning works from about six months out, and on-the-day coordination from eight weeks.

  • Weddings

    Will a planner save us money?

    Usually, yes. We negotiate supplier rates, pass trade discounts on in full and stop expensive mistakes before they happen. Our fee is fixed, never a percentage of your budget.

  • Weddings

    Can you work with suppliers we've already booked?

    Of course. We'll review their contracts, introduce ourselves and include them in the timeline and briefings. We only recommend changes if something genuinely isn't right.

  • Weddings

    Do you plan multicultural and religious weddings?

    Yes. We've planned Hindu, Sikh, Jewish, Muslim, Greek Orthodox, Nigerian and multi-faith weddings, and work closely with your families and officiants to get every tradition right.

  • Corporate

    What size of corporate event do you handle?

    Anything from a 20-person board dinner to a 1,500-delegate conference. Larger events are run by a project team with a single lead contact.

  • Corporate

    How do you charge for corporate events?

    Either a fixed fee or a management fee on top of supplier costs, agreed up front. You'll receive an itemised budget, and all supplier invoices are shared transparently.

  • Practical

    What happens if it rains?

    Every outdoor event has a written wet-weather plan agreed in advance, from marquee sides and walkways to moving the ceremony indoors. We make the call on the morning with you.

  • Practical

    Are you insured?

    Yes. We hold public liability, employer's liability and professional indemnity insurance, and every supplier we book is checked for valid cover and risk assessments.

  • Practical

    Do you travel?

    We're based in Manchester and work across the UK. We've also planned weddings in Portugal, Italy and France; travel and accommodation are quoted separately.

Opening hours

When you can find us.

Drop by any time we're open, or send a message and we'll reply within one working day.

Opening hours 01423 496 0815

Public holidays: hours may vary. Check our Google listing or call ahead.

Response time: messages sent while we're closed get a reply within one working day.

This week

The Coach House

  • Monday9:00am – 6:00pm
  • Tuesday9:00am – 6:00pm
  • Wednesday9:00am – 6:00pm
  • Thursday9:00am – 6:00pm
  • Friday9:00am – 6:00pm
  • SaturdayConsultations by appointment
  • SundayClosed (we're at your events)

Get started

Ready when you are. Enquire today.

Tell us what you need and our planners will take it from there. It's quick, there's no obligation and we reply the same day.

  • A dedicated planner
  • Fixed, transparent fees
  • In-house styling & florals
  • Trusted supplier network
  • Online planning portal
  • Fully insured