About Billow & Peg Laundry

Built around our customers.

The people, principles and story behind Billow & Peg Laundry.

Find us

Right in the heart of Whitstable.

Billow & Peg Laundry takes laundry off your list. We collect from your door, wash, dry clean and press everything with eco-friendly detergents, and bring it back within 48 hours, folded or on hangers.

Address
14 Mill Lane, Whitstable
Opening hours
Mon – Fri: 7:00am – 8:00pm
you are hereN

Whitstable

Billow & Peg Laundry

What we stand for

Six values. Read them down.

Each one is a promise from Billow & Peg Laundry. Together their first letters spell the word we’d most like customers to use about us.

  1. Hear you out first

    01 H

    Every conversation starts with what you need, not with what we’d like to sell.

  2. Own the details

    02 O

    Our team are trained, careful and proud of the details nobody else checks.

  3. No small print

    03 N

    Clear prices, honest advice and nothing in writing we wouldn’t sign ourselves.

  4. Easy to reach

    04 E

    Call, message or drop in. Quick answers from people who know your name.

  5. Stay local

    05 S

    Rooted in Whitstable: local suppliers, local partners and a lot of local customers.

  6. Try harder each time

    06 T

    We learn from every visit, every review and every awkward question.

Read downSix values, one word.

Trusted in Whitstable

Numbers we're quietly proud of.

Orders cleaned

Standard turnaround

On-time deliveries

From 3,200+ reviews

Leadership

The people behind Billow & Peg Laundry.

Experienced team who know Whitstable, take the time to listen and get the details right.

Hannah Whitfield
Free collection & delivery

Founder & Managing Director

Hannah Whitfield

Started Billow & Peg Laundry after one too many Sundays lost to laundry; still checks the bridal work herself.
48-hour turnaround
Eco-friendly detergents
4.9★ on Google
Martin KowalskiMartin KowalskiHead of Dry Cleaning
Sofia RomeroSofia RomeroCustomer Experience Lead
Daniel OkaforDaniel OkaforLogistics & Delivery Manager
Leila HaddadLeila HaddadMaster Tailor

Reviews

Don't take our word, take theirs.

Swipe through what customers say about Billow & Peg Laundry. Every one of them is real.

4.9Average rating · 6 recent reviews
01 / 06

Billow & Peg Laundry has given us our Sunday afternoons back. Bag goes out on Tuesday, comes back Thursday folded better than I've ever managed.

Priya K.

Household subscriber

Drag or tap

Billow & Peg Laundry · Whitstable

Everythingyouneed,allinoneplace.

Book pickup online in a minute or talk it through with our team. Whichever suits you, we’re ready.

Free collection & delivery
48-hour turnaround
Eco-friendly detergents