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Premium support
A named success manager, 1-hour response times and tailored training.
Price
From $500 / mo
- Who it's for
- Teams of 50+
- Type
- Add-ons
SOC 2 Type II
Overview
Premium support, explained.
Premium support pairs you with a named customer success manager who knows your setup. Get priority responses around the clock, quarterly workspace reviews and live training for new starters.
Highlights
- 01Named customer success manager
- 021-hour response for urgent issues
- 03Quarterly workspace health reviews
- 04Live training sessions
- 05Migration assistance
How it works
- 1
Kick-off call to understand your goals
- 2
Workspace audit and rollout plan
- 3
Training for admins and teams
- 4
Ongoing reviews every quarter
Good to know
- Included on Enterprise plans over 250 seats
Questions? Call +44 20 4586 1200 and talk to our people.
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“We replaced three tools and a lot of spreadsheets with Patchwork. Our Monday status meeting went from an hour to fifteen minutes because the dashboard already answers every question.”
Hannah Reyes · 4.8 average from teams
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